You’ve probably seen private companies making a lot of regrettable training mistakes which are shockingly easy to fix. Just about every company pays a fair amount of lip service to the idea that the best employee is a well-trained employee, but what mistakes can be seen over and over again? Check out some of the worst things that you can do when it comes to training your employees.
Mistake #1: Thinking Job Shadowing Is Enough
Job shadowing is an important part of most training processes. It allows your new employees to figure out what is going on, and to figure out how the job gets done. However, when it is used alone, there are a number of problems. It puts the onus of training on your already-busy employees, it can offer an incomplete view of the training, and it prevents you from learning more about the employees before you send them out to represent you. This is one of the worst things that you can do!
Mistake #2: Long and Uninterrupted Training
When you are training, you need to remember how the human brain works. Most people do not learn well in long and uninterrupted sessions. As a matter of fact, people learn the best when things are broken up for them. The things that you learn at the beginning of the session and at the end of it are the things that stick with you the most. One of the best strategies that you can employ involves breaking up the day into 20 minute chunks with very short breaks in between. This helps for memory retention.
Mistake #3: Large Training Groups
When you are trying to get people to learn more about the different things that go into working for your company, you should stick with a small group of people if at all possible. Some of the most effective groups to work with when you are looking at training involve fewer than ten people. In a group of this size, you will find that you can easily keep control while still having enough people to get things done.
Mistake #4: Lecturing Only
There is a fair amount that you can convey to people through lecturing and through PowerPoint presentations, but it is a mistake to think that this is the only way that you can teach them. Many businesses default to PowerPoint presentations because they take less time and effort, but if you can, engage the other senses as well. For example, take a moment to consider practical exercises, like role-playing or letting your new employees try to work on a mock work station. This is something that can go a long way towards getting them to the place they need to be.